Terms and Conditions

Agreement between User and https://revehealth.com/

Welcome to https://revehealth.com/. The https://revehealth.com/ website (the “Site”) is comprised of various web pages operated by Reve Health, Inc (“Rêve”). https://revehealth.com/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://revehealth.com/ constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

https://revehealth.com/ is an E-Commerce Site. We facilitate lab testing through Evexia Diagnostics, but we are not a medical provider. This website use is for informational and educational purposes only.

We are HIPAA compliant. Your personally identifiable information is stored in HIPAA compliant databases. We use Google Workspace for our emails, storing our intake form. We use Zoom Workplace for our guidance calls. We do not store your credit card information at any time.

We provide educational information for lifestyle advice, wellbeing, stress reduction, diet, exercise, and mindset, as well as the mind-body connection. We also provide analysis of lab testing for biomarkers from the lens of holistic providers, life coaches, and wellness advocates. We are not medical providers.

States we Serve

As of December 15, 2024, we are licensed in California, Maine, Massachusetts, Texas, Colorado, and Montana for lab work protocols (Longevity Protocol, Revive Protocol, Optimal Fitness Protocol, Prologue Protocol, and Foundation Protocol). We will be expanding to other states soon. If you live in another state and want access to our Protocols let us know at hello@revehealth.com we will be happy to connect with you! If you are a business looking for a partnership, we’d love to hear from you.

We serve all states with our Purpose Protocol. Anyone can book our retreats.

Membership Agreement

I agree that I have read the Membership Agreement and understand Rêve Health does not provide medical advice.

LabWork Completion

Please note that all lab work must be completed within 30 days of when your lab work arrives at your specified address when you purchased the protocol.

Refunds

We do not offer refunds for the lab tests, as this is a direct cost to us and once you take the tests, and our lab partner processes them, you will get your lab results. When you purchase the lab tests Protocols you agree that there are no refunds for the lab work and processing (at a direct cost of $1800). Within 30 days of purchase, you may request a refund of your purchase amount less a $1800 lab work and processing fee. If you made a mistake ordering, you may cancel your purchase for a full refund provided that your sample has not been sent to you. Once sent to you, we cannot accept lab tests back as a return for safety reasons.

If you have already had a guidance call, we are unable to refund the cost of this call.

Please see our Refund Policy for more information on refunds.

Electronic Communications

Visiting https://revehealth.com/ or sending emails to Rêve Health constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Children Under Thirteen

Rêve does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://revehealth.com/ only with permission of a parent or guardian.

Links to Third Party Sites/Third Party Services

https://revehealth.com/ may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Rêve and Rêve is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Rêve is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Rêve of the site or any association with its operators.

Certain services made available via https://revehealth.com/ are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://revehealth.com/ domain, you hereby acknowledge and consent that Rêve may share such information and data with any third party with whom Rêve has a contractual relationship to provide the requested product, service or functionality on behalf of https://revehealth.com/ users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://revehealth.com/ strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Rêve that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Rêve or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Rêve content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Rêve and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Rêve or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by Rêve from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Rêve Content accessed through https://revehealth.com/ in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Rêve, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Rêve reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Rêve in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

AN IMPORTANT NOTE:THESE TERMS AND CONDITIONS REQUIRE THE BINDING ARBITRATION OF DISPUTES ON AN INDIVIDUALIZED BASIS.  EXCEPT AS HEREIN PROVIDED, BY AGREEING TO THESE TERMS AND CONDITIONS, YOU HEREBY WAIVE YOUR RIGHTS TO: (A) SEEK RELIEF IN ACOURT OF LAW; (B) HAVE DISPUTES DECIDED BY JUDGE OR JURY; AND (C) PARTICIPATE IN A CLASS ACTION LAWSUIT AGAINST FUNCTION. PLEASE REVIEW SECTION 16 FOR MORE DETAILS.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Rêve agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. REVE HEALTH INC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

REVE HEALTH INC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. REVE HEALTH INC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REVE HEALTH INC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF REVE HEALTH INC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Rêve reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Commonwealth of Massachusetts and you hereby consent to the exclusive jurisdiction and venue of courts in Massachusetts in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Rêve as a result of this agreement or use of the Site. Rêve’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Rêve’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Rêve with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Rêve with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Rêve with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

RETREATS

OUR LIMITS ON LIABILITY: RETREATS

Reve Health disclaims liability arising out of use of the website, attendance at a retreat, or any other event or retreat affiliated service or activity. In no event will we or our officers, employees, directors, parents, subsidiaries, affiliates, agents or licensors be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of income, lost booking fees, goodwill, use, data, or travel interruptions or other intangible losses (even if such parties were advised of, knew of or should have known of the possibility of such damages, and notwithstanding the failure of essential purpose of any limited remedy), arising out of or related to Your use of or access to, or the inability to use or to access, the website or the services (including Your attendance at one of our retreats), regardless of whether such damages are based on contract, tort (including negligence and strict liability), warranty, statute or otherwise. We will not be liable for any damages arising from the transactions between You and any third party merchants or service providers or for any information appearing on third party merchant or service provider sites or any other site linked to our website.

ATTENDEE CONDUCT AT RETREATS

We reserve the right to remove attendees who do not comply with the proper registration, security procedures or requirements of attendee conduct outlined below at any point during a retreat without a refund.

• Reve Health reserves the right to remove anyone who disobeys any requirements, procedures, policies or regulations of an event or retreat.
• You must not defame, abuse, harass, harm or threaten others, make any bigoted, hateful, or racially offensive statements.
• You may not advocate illegal activity or discuss illegal activities with the intent to commit them or cause injury or property damage to any person.You may not post or distribute any material that infringes and/or violates any right of a third party or any law or post or distribute any vulgar, obscene, discourteous, or indecent language or images.
• If we deem any online, social networking, or other media reference post, article, photo or video regarding a retreat inappropriate, the offender is required to take down the material immediately upon our request for removal. If the posting is made during a yoga retreat, this may be grounds for dismissal from the retreat, removal and preclusion from the website and future involvement in our events or retreats.
• Without limitation of the foregoing, Reve Health may, in its sole and absolute discretion, remove you or any other attendee from a retreat, without explanation, either before or during a retreat, if such attendee engages in any unlawful, unauthorized, prohibited, improper, or unethical activities, or any other acts or omissions that we deem worthy of your removal from a yoga retreat.

 

UNAUTHORIZED USES OF INTELLECTUAL PROPERTY

You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the content of the website or our materials provided or displayed at an event or retreat, other than for your own personal use. Subject to the above, you may download insubstantial excerpts of the websites’ content to your hard drive for the purpose of viewing it provided that no more than one copy of any information is made.

We retain the rights to all staff photography and video footage during an event or retreat.

Any use other than that permitted under this clause may only be undertaken with our prior express authorization.

 

PAYMENTS, CANCELLATION AND CHANGES POLICY

To receive a full refund on our standard retreats, guests must cancel within 48 hours of booking, and the cancellation must occur at least 90 days before check-in (time and date shown in the confirmation email). 

• If guests cancel 90 or more days before check-in but not within 48 hours of booking, the guest will receive a 70% refund. 
• All cancellations made within 90 days of check-in are not subject to refund.
• Once checked-in all payments received for bookings and services are non-transferrable, non-creditable, and non-refundable with no exceptions.
• We highly suggest travel insurance to protect you against unforeseen circumstances. Reve Health is not responsible for your travel insurance.

To receive a full refund on any special offer retreats, guests must cancel within 48 hours of booking (time and date shown in the confirmation email). After 48 hours have lapsed from the time of booking, retreats are not fully refundable. See above for refund specifics.

In the event Reve Health cancels or postpones the retreat you booked, you will receive a credit voucher for your booking and services with no expiration date.

Reve Health cannot make any exceptions to this payments, cancellation, and changes policy even if the cancellation or change is due to illness or medical issues; family or personal matters; revocation, cancellation, or expiration of your visa; travel bans; deportation; any laws, regulations, orders, or policies concerning immigration and refugee status that may impact your ability to travel; change in your immigration status; scheduling conflicts; travel delays; a force majeure event (including, but not limited to, an act of God, war, terrorist activity, labor dispute, civil unrest, utility outage, pandemic etc.); or any other reason whatsoever.

Reve Health is not responsible for any injury, loss, expenses or damages, either direct or consequential, or for any loss of time or inconvenience which You may incur as a result of trip cancellation including visas, passports, travel documents, vaccination charges, preparation costs, gear purchases, airline tickets, airline taxes, airport fees (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes).

ACKNOWLEDGMENT OF RISKS AND ASSUMPTION OF RESPONSIBILITY

Although Reve Health has taken reasonable steps to ensure safety, you acknowledge that activities you agree to take part in have risks, including certain risks which cannot be eliminated without destroying the unique character of the activities. The same elements that contribute to the unique character of the activities can cause loss or damage to You including accidental injury, illness or in extreme cases, permanent trauma, disability or death and also can cause damage to or loss of property. 

Activities may vary from trip to trip and may include but are not limited to: yoga, hiking, use of a sauna, massage, hiking, cold plunge, using a hot tub, and being physically active in a variety natural environments with a wide range of surface and atmospheric conditions as well as wildlife.

Reve Health retreats can involve travel to remote places, oftentimes many hours from medical facilities. Transportation, evacuations and medical care can be significantly delayed; communication can be delayed, limited or not available. Environmental risks and hazards include rapidly moving, deep or cold water; insects, snakes and predators, including large animals; falling and rolling rock; lightning, flash floods and unpredictable forces of nature, including weather which may change to extreme conditions without warning. Possible injuries and illnesses include hypothermia, frostbite, high altitude illnesses, sunburn, heatstroke, dehydration and other mild or serious conditions.

Throughout the trip, participants are responsible for their own safety.

With your booking of a retreat you acknowledge and understand that Reve Health retreat activities include risks of injury or death to participants. You understand the description above of these risks is not complete and that other unknown or unanticipated risks may result in property loss, injury or death. You agree to assume responsibility for the inherent risks identified herein and those inherent risks not specifically identified. You acknowledge that participation in activities is purely voluntary, no one is forcing participation and participation is elected with full knowledge of the inherent risks. You therefore assume and accept full responsibility for any injury, death, loss of personal property, and expenses suffered as a result of those inherent risks and dangers identified above, and those inherent risks and dangers not specifically identified and as a result of my negligence in participating in this activity.

 

RELEASE AND WAIVER OF LIABILITY

By booking with Reve Health you represent that you have no physical conditions or medical precautions which would adversely affect your ability to take part in the yoga program or other physical or cultural activities offered by Reve Health. You fully understand that Your participation in the retreat or other activities could be injurious to your health and you voluntarily assume all risks related to such activities.

By agreeing to the terms outlined here and elsewhere on the Reve Health website you hereby release and discharge your rights and claims for damages or liabilities that may occur as a result of participation on a Reve Health retreat, including but not limited to damages as a result of unexpected occurrences including those from weather, local political situations, wildlife or uncontrollable acts of God, including the risk of death. You release Reve Health, including its owners, directors, employees, guides, yoga teachers and partners from liability for personal injury, illness, emotional damage, incurred travel expenses or property damage you may incur as a result of participation on a retreat.

Reve Health is not responsible for any items that may be lost during your time with us. Please do not bring or leave valuables in our facilities. We are not responsible for any theft or loss of personal property, including jewelry or any other personal item, even if left in the lockboxes provided for your use.

For the benefit of everyone on your trip, Reve Health reserves the right to accept or reject any participant at any time without liability, and in the event it determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the retreat, it may without any obligation to pay a refund or any other amount whatsoever, expel such participant from the retreat. Reve Health will carry no responsibility or liability for any participant who leaves the trip prior to its conclusion or for any activity undertaken by any participant which is not included on the trip itinerary.

 

Changes to Terms

Rêve reserves the right, in its sole discretion, to change the Terms under which https://revehealth.com/ is offered. The most current version of the Terms will supersede all previous versions. Rêve encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Rêve welcomes your questions or comments regarding the Terms:

Reve Health Inc

28 Exeter Street

Boston, Massachusetts 02116

Email Address:

hello@revehealth.com

Effective as of July 06, 2024